Sue MacPherson: A Trusted Mortgage Loan Processor with Nearly Two Decades of Industry Expertise
Sue MacPherson is a highly experienced mortgage loan processor based in Perth, Western Australia, with a professional journey that spans nearly two decades. Known for her resilience, adaptability, and deep understanding of mortgage lending operations, Sue has built a respected reputation through consistent performance across changing market conditions. Her career reflects a steady progression from administrative support roles to senior processing responsibilities and long-term self-employment under her own consultancy.
Early Life and Background
Sue MacPherson originates from Wagga Wagga, New South Wales, before later settling in Perth, Western Australia, where she has established both her professional career and personal life. Her early years laid the foundation for strong organisational skills and work ethic, which later became defining traits in her professional journey.
She completed her secondary education at Balcatta Senior High School, an experience that prepared her for further studies in business administration and financial services.
Education and Professional Training
Sue MacPherson pursued formal education in Business Administration and Management at Balga TAFE, where she gained essential knowledge in loan processing, office administration, and business operations. This educational background played a critical role in equipping her with the technical competence and compliance awareness required in mortgage lending.
Her training allowed her to move quickly into specialised loan processing roles early in her career, distinguishing her as a capable and reliable professional within the finance sector.
Sue MacPherson’s Career Beginnings
Sue MacPherson began her career in the mortgage industry in 2007, initially working as a Personal Assistant. Within approximately six months, her aptitude and dedication enabled her to advance into loan processing, a transition that marked the beginning of her long-term specialisation.
Her early exposure to mortgage documentation, lender requirements, and compliance procedures provided a comprehensive understanding of end-to-end loan application processes.
Growth as a Self-Employed Mortgage Professional
Sue MacPherson and S MacPherson Consultants
Shortly after entering loan processing, Sue MacPherson ventured into self-employment, operating under S MacPherson Consultants. For around ten years, she successfully worked as an independent contractor, supporting brokers with mortgage loan processing, documentation management, and lender submissions.
Operating independently required strong discipline, adaptability, and attention to regulatory detail. During periods of market downturn, Sue maintained professional integrity and client trust, reinforcing her standing within the mortgage services industry.
Experience at Lets Finance
Sue MacPherson’s Role During Market Volatility
Sue MacPherson later accepted a role at Lets Finance, initially returning to a Personal Assistant position to broaden her exposure on the broker side of mortgage operations. This role enhanced her understanding of client preparation, information verification, and application readiness.
During the COVID-19 period, the mortgage market experienced unprecedented demand. When the office manager and primary loan processor left unexpectedly, Sue MacPherson became the only qualified professional capable of managing the processing function. She stepped into this responsibility seamlessly, ensuring operational continuity during a critical period.
She remained in this senior processing capacity for approximately two and a half years, demonstrating leadership, technical mastery, and calm decision-making under pressure.
Return to Self-Employment
Following her tenure at Lets Finance, Sue MacPherson chose to return to self-employment, bringing with her enhanced broker-side expertise and crisis-management experience. Her consultancy work now reflects a broader, more strategic approach to mortgage loan processing, informed by hands-on experience across multiple market cycles.
Her ability to operate remotely and independently further highlights her adaptability in a modern financial services environment.
Key Skills and Professional Strengths
Core Competencies of Sue MacPherson
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Mortgage loan processing and submission
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Mortgage lending compliance and documentation
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Broker support and application preparation
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Administrative leadership and workflow management
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Independent consultancy and remote operations
Sue MacPherson’s skill set combines technical proficiency with practical insight, making her a dependable professional within the mortgage industry.
Personal Life and Values
Sue MacPherson resides in Perth, Western Australia, where she maintains close ties with her family. Her personal values reflect reliability, responsibility, and perseverance—qualities that are consistently evident in her professional conduct.
Balancing self-employment with long-term industry engagement, she exemplifies stability and dedication in both personal and professional spheres.
Professional Reputation and Legacy
Why Sue MacPherson Stands Out
With nearly 18 years of continuous industry involvement, Sue MacPherson represents consistency in a field often affected by volatility. Her willingness to step up during challenging periods, combined with her long-term self-employment, positions her as a trusted figure in mortgage loan processing.
Her career journey illustrates how expertise, adaptability, and commitment can sustain professional success over time. Sue MacPherson’s legacy is one of quiet leadership, dependable service, and enduring relevance in the Australian mortgage sector.
Quick Info
| Field | Details |
|---|---|
| Full Name | Sue MacPherson |
| Mother | Pauline Jamieson |
| Profession | Mortgage Loan Processor |
| Current Role | Self-Employed Contractor |
| Business Name | S MacPherson Consultants |
| Industry Experience | Nearly 18 years |
| Career Start Year | 2007 |
| Primary Location | Perth, Western Australia, Australia |
| Work Mode | Onsite & Remote |
| Previous Employer | Lets Finance |
| Key Roles Held | Personal Assistant, Loan Processor, Mortgage Loan Officer |
| Education | Business Administration & Loan Processing |
| Institute | Balga TAFE |
| High School | Balcatta Senior High School |
| Place of Origin | Wagga Wagga, New South Wales, Australia |
| Core Expertise | Mortgage Lending, Loan Processing, Broker Support, Compliance |
| Employment Type | Self-Employed / Contractor |
| Years Self-Employed | Approx. 10+ years |
| Notable Experience | Led loan processing operations during COVID-19 market surge |
Conclusion
Sue MacPherson’s professional story is defined by progression, resilience, and expertise. From her early administrative beginnings to senior processing responsibilities and independent consultancy, she has consistently demonstrated value across every stage of her career. As a seasoned mortgage loan processor in Perth, Sue MacPherson continues to exemplify professionalism, reliability, and industry knowledge that stands the test of time.
